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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Netsuite Security - Avoiding the Livingsocial debacle
Many of you might have read that Livingsocial was subject to a cyberattack where personal identifying information of their customers was compromised. For those of you who store such information, such as client taxpayer IDs, bank account numbers for ACH or wires, credit card numbers, etc., how comfortable are you with Netsuite's security and other operational procedures? Do you do anything special to augment Netsuite's technology or processes?
While it looks like employee social security numbers may be encrypted at the field level with similar PCI level encryption available on credit card numbers, is there a way to have other fields similar encrypted? Nowhere do I see any information in help as to whether the bank account numbers used with the Coastal ACH product are encrypted or those used with Netsuite global payments. Are they?