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Issue Management Module - Feedback?

edited Dec 6, 2019 2:36PM in General 2 comments

Anyone using the Issue Mgmt module? We are a software company and thus track defects/enhanacements.  I looked at this module a while back but cannot remember all of the details.  I am getting ready to cut over my call center now and am trying to decide whether to use a custom record I have for managing internal NetSuite-related enhancements/defects or to use the issue management module. If you have the IM module, I'd be interested to know in how it is working for you.

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