Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Return Authorization for Serialized Components of Assembly Items
Hello All,
Right now we use serialized assembly items to build many of the items we sell. It works very well for several aspects of our business and not so well for others, specifically return authorizations.
Right now, we allow our customer to return just a serialized component of the sold assembly item and we replace it with merchandise off the shelf. The customer is responsible for removal and installation of the defective component. Issue is, when you do an assembly build the raw materials of the assembly disappear and are not sold to the customer. So, creating an RMA for the component is very messy for us and we have almost zero tracking in our system.
0