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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Customer Center access for inactive contacts
fyi...
We use the Customer Center so our customers can create cases with our Support department.
We found out when you inactivate a contact, they still have a valid login to the Customer Center. NetSuite does not natively remove access immediately just because you inactivate a contact. Access is only removed from inactive contacts if you edit the account and grant access to another active contact.
I'm told the only solution, at this time, is to create a contact script that removes access when the contact is saved and Inactive=T.
Has anyone else gotten around this security violation in any other manner?
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