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Netsuite and ACH Processing Errors - Recently filed cases
Errors when Processing Bills that are set up for ACH
Case Number 635028
Navigate to Transactions>Vendors/Purchases>Pay Bills
1) Check the box that corresponds to the invoice you wish to pay
2) Click SAVE for the bill to open in another window.
3) Even though TO ACH is checked at the top, you will notice that in the CHECK # field, it populates with the next check number. Click TO PRINT then click back to TO ACH and the field will now read “To ACH” which is correct.
4) Click SAVE
5) An error warning will pop up reading “ VendPymnt number to Ach is already used. You may want to enter a new number then click save or leave to leave number unchanged” In the field showing the vendor number, you will notice that it defaulted to the next sequential check number again, even though you toggled it in step 3. Simply delete the number from that field then click SAVE.