Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
ACH payments "To ACH" cause duplicate number warning
Hello,
When we create a new ACH payment, and choose the checking account we use to make ACH payments from, Netsuite auto-numbers the check "To ACH", and we get a Duplicate Number warning that says:
[INDENT]VendPymt number To ACH is already used. You may enter a new number below, then click "Save", or click "Leave" to leave the number unchanged.
[/INDENT]
It then presents a new number. When I click "Save" it warns that the record has already been saved - but if I click "Leave" it keeps the record numbered "To ACH".
The problem seems intermittent - it might have to do with what the previously selected default payment account was. But it crops up a lot. The workaround is to go through the extra Duplicate/Already Saved warnings. However, we like to email vouchers to vendors and need to remember not to do this until the real serial number is re-saved, otherwise they get a "To ACH" payment "number" - an error we've made quite a few times.