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Cash Receipt Issue - Bank Account Selection

edited Nov 28, 2019 12:10PM in Accounting / ERP

Hi,

I have an issue where I have two Parent customers in NetSuite OneWorld.

For one customer when I select "receive payment" I can access all bank accounts for a particular company.  For another the other customer, the list of bank accounts are restricted - I can't find difference in the customer set-up.

Can someone suggest some trouble shooting options?

Thanks,
Ben

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