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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Shipping charges not being calculated
We're experiencing a v. 11 problem with creating sales orders. Things are fine on the web site, but when a customer calls, the shipping charge is not being calculated. It defaults to the proper item (flat rate) but lists it as $0.00 rather than $5.95. If I switch to another shipping item and then switch back, it puts in the correct number.