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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.

Registration-free web sales

edited Dec 13, 2019 11:35PM in General

We have always used the Anonymous customer option when with V. 10 to allow customers to place an order without registering it.  I was happy to see the change in V.11 that simplified this and created a customer record for each customer even if not registered. 
However, we have run into a problem that seems to be related to this.  When a customer returns they are given a new record such as John Doe 2 and then John Doe 3. 
The number after the name appears to cause problems with duplicate detection.  If  the name is a criteria for dup. detection, it doesn't recognize these as duplicates.

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