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Is anyone else feeling picked on?

edited Dec 13, 2019 11:35PM in General 2 comments

From my Skype phone log:

Call Duration 3:09 (thats three hours and nine minutes)
Call Duration 3:10 (thats three hours and ten minutes)
Call Duration 0:29
Call Duration 1:03

Right there is 7+ hours in two days with my ear against the phone. No problems that we caused (yet). I show them it is broke (with webex) and they say "yea, it's broke".  Why can't I give access to copy the site and be off to the next issue?  No, we are talking 2 hours per issue (with no issue resolution).  Add to that all of the time spent off of the phone trying to come up with work-surrounds for these bugs (some of which are crippling us) and you have a company that is basically shut down. Add

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