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Knowledge Base differences in web browsers

edited Dec 13, 2019 11:35PM in General 1 comment

The knowledge base feature under NetSuite 10 is giving us some more headaches.  I've noticed that the pages we generate look radically different under Internet Explorer vs. Firefox.  What's alarming is that it's not just graphical differences - about half the information doesn't appear to be shown in Firefox.

(Compare http://shopping.netsuite.com/s.nl/c.316216/sc.7/.f
under Firefox and I.E.  For us, I.E. shows 8 items, Firefox, 4)

Last year, support had mentioned the cache=false flag as an option for testing, and if I try
http://shopping.netsuite.com/s.nl/c.316216/sc.7/.f?cache=false
it looks the same under both browsers.  (Actually, it doesn't seem to matter if you use 'cache' or anything at all, as long as there's a questionmark in the URL, the page content changes)

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