Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Weekly Quiz! You only have until May 30, 2PM EST to comment your answers and earn rewards! Click here for more details.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?

Wrong customer receiving email attachments?

edited Dec 13, 2019 11:35PM in General 4 comments

Has anyone had a problem with an email sent through NS from Customer 1 with an attachment being received by Customer 2 with the attachment? 

We can't figure out why this happened. The Customer 1 file shows the email was sent to Customer 1 but Customer 2 emailed us asking why we sent him someone else's email and attachments.

The two customers are completely unrelated - from two completely different Customer ID numbers - no similarity of company name, contact's name or email addresses. Everything absolutely and completely unrelated.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


Community Whiz

Quarter 2 ((Apr-Jun 2024) )

This Week's Leaders

This Month's Leaders

All Time Leaders