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Customer discount and order e-mails

edited Dec 13, 2019 11:35PM in General 2 comments

Just talked to a cuswtomer who forwarded me thier "your order has been fufilled" e-mail.

Basically it took the discount and applied it AGAIN. Now he thinks he should get that price. Oh great. His order doesn't show this, but apparently when an order is fufilled, it applies the discount again when it sends them an e-mail. That seems to be the issue. It doesn't affect the actual price on the site etc. though.

Here's the customer's e-mail:


>Dear Roy,

Thank you for shopping at DC Music store.Your order no. 862-2005SS3609
has
been fulfilled.

Order Summary:ItemQty DescriptionOptionsPriceTotalBoss BR-600

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