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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Sales order emial show shipdate before order being shipped
I had a customer log into NetSuite to check on a order they placed through the web. They clicked on a link that sent them a copy of the sales order. In the heading of the sales order, there is a header named Ship Date that had the Order Date filled in. I went back and looked at all my orders and sure enough, the ship date field has been populated with the order date.
I'm thinking there should not be a ship date because the item has not shipped yet.
Is this how the system supposed to work or is this an error?
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