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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Moving transactions between customers
Assume I have a sales order, invoice and item fulfillment for a customer. The transaction is found to have been on the wrong customer (perhaps it was supposed to be on another customer record of the same name) though the payments were on the correct credit card.
For historical purposes we'd like to correct this so that the transactions appear on the proper customer record.
It is simple to edit the sales order and change the customer that the transaction is tied to. It is also possible to edit and move the Invoice in the same way. However: this appears to break the relation between the sales order and invoice.
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