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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
CTI telephony integration
Hello all.
We are trying to integrate our softphone application with NetSuite for link based outbound dialing. We are using the CTI interface. To dial out through a link the format that works for us is sip:2125551212@192.168.1.1:5060, we would also ad a 9 to access an outside line and a 1 for long distance. Following NetSuites instruction guide I can use the {phone} tag to populate the customers phone number. However the tag would populate the above number as sip:(212) 555-1212@192.168.1.1:5060. Unfortunately that does not work for us. Is there a way to strip out the parenthesis and dash?
Thank you,
James
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