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Cannot issue refunds

edited Dec 13, 2019 11:37PM in General

Starting today we cannot issue a cash refund we keep getting an unexpected error.  Any one else having this problem

Along these lines we also have problems with receiving an RMA

We go through the process below.

From cash sale click on authorize a return save it.
Then approve the return save it
Next receive the return and when we try to issue the refund the rma comes up with  no items in the return.

When add the items in manually to the rma and it is now no longer associated with the original sale.  So what we end up doing is deleting the rma and doing a direct cash refund but this is not working either now.

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