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Problem with Customer Credits
We are all of a sudden seeing a problem with Credits.
Say a customer has a $5 credit in their account. Previously you could apply the credit to a future or past invoice due, and the credit would then go to 0.
Currently if you apply the credit, the invoice accepts it as payment, but the credit remains.
I have entered this as an issue a week or so ago, but no one has yet to respond in any way.
Has anyone else seen this problem, or know if something has changed?
Thanks!
shani