Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

Users cannot log in...

edited Dec 13, 2019 11:37PM in General 3 comments

As of 9AM EST today, 2 of our users cannot log in. They get this error message: An unexpected error has occurred. Please go back and try again.

Another user(aside from the 2 that cant log in) cannot change roles and gets the SAME message:  An unexpected error has occurred. Please go back and try again. when attempt to change to another role is done.

I've changed e-mail addresses, passwords, roles and even created new accounts while disabling other accounts. Everytime I try to log in either the 2 old users or new users I created, I get the same error.

This cannot be billing cuz were fully paid for the next 28 months fo all our users.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders