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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
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Matrix Items showing unavailable options for items that are available
Hello All,
I am having an issue with Matrix Items. I created a matrix item with two options - ie. Ink color and Paper color. I created all possible combinations. When I go to my webstore and select any combination - the error displays "Unavailable Options - We do not sell item Laser Statements with that particular combination of options. Please select a different combination of options. " I filed an issue with NS support. They said that it was an existing issue (reference issue # 114883 & 118537). They told me last week that there was already a fix available to be inplemented in version 11.0.6. My account is now on 11.0.6 and the issue still remains. Anyone having the same issue and does anyone know when the fix will be available? I have a webstore going live in a couple of weeks that uses thousands of matrix items.