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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
NIGHTMARE: Zero Freight Items Charging Shipping
Well Folks, I don't know how many of you this will effect but apparently Netsuite made a change without prior indication that items that normally have a 0 in the weight field are suddenly charging extra freight.
This means that items that have a handling cost of $14.95 and a 0 in the weight would charge $14.95. Now we are getting calls that the system is charging $14.95 plus UPS ground shipping costs for 1 pound.
Apparently the default of 0 is no longer working to indicate no shipping charge.
I cannot imagine the number of customers walking away from the shipping costs on our website. I'm expecting huge financial losses if this is not resolved right away.
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