Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Sales Order billed through verisign NS still says pending billing
We have one transaction that was semi-successfully billed. It went through on Verisign's side, but it still shows Pending Billing in NS. When it goes through billing again, it gets an error because the auth number has already been captured. How do I get NS to realize this has been billed?
Thanks
0