Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

Passwords Don't Match

edited Dec 3, 2019 3:27PM in General 6 comments

Has anyone encountered this behavior... ( I am logged in as Admin ) I have tried to add a 401k employee deduction to 2 new employees. I go to their record, then payroll tab, then deduction tab, I select 401k Employee payroll item, change their percentage from the default to whatever they have chosen as a deduction but when I try to save the error "passwords don't match" pops up and I cannot save the change. I cannot see how editing the payroll deduction has anything to do w/ employee access?... Heeeelp!

-H

EDIT: I would still be interested to know why this is happening. But I have found a workaround. I went directly into Payroll Items, chose to edit item 401k Employee, clicked the check box by the employee name, then changed the default percentage, then saved. The deduction is now showing properly in their employee record... weird...

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders