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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Procedure for Reporting an Issue
I would like to formally object to the unnecessary steps that NetSuite requires the Customer to follow when reporting an issue. Your procedure is costing me valuable time that I do not have, and does not add anything to the identification/resolution of the issue.
Here's my objection:
[LIST=1]
[*]I report a bug via phone, which the Support rep is easily able to reproduce on his/her system.
[*]Now the support rep wants to waste my time by establishing a WebEx to see the same bug on my system.[LIST]
[*]This step can take 20-30-45 minutes, or more sometimes.
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