Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

Search Keywords Not Working Consistently

edited Dec 3, 2019 3:21PM in General 3 comments

Seven weeks ago, we discovered that all of our search keywords for Active Inventory Items were missing.  This affected over 650 items on our website, making them impossible to find by using the search box.

We don't know when this happened or how, but they vanished.  Ironically, Inactive Items and Kits still had their keywords.  We opened a case and waited and waited and waited.  Netsuite never clearly documented why this happened, and closed the case 9/13.  We thought it happened at our v2007 upgrade, NS says no.

Because these keywords were created pre v2007, they were originally created at the ITEM level ONE AT A TIME.  Now, in v2007, I hired someone to recreate all of the keywords and import them via CSV.  Now I can see them at the Item Record Level, but THEY DON'T WORK.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders