Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until November 7, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

HELP! Auto Numbering in process!!!

edited Dec 3, 2019 3:18PM in General 1 comment

We have a critical issue here.  Our account is undergoing a numbering update on customer records that was not requested by us.

We enabled "allow override" for auto numbering.  Yet the system is re-numbering all our customer records instead.  We have enabled "allow override" several times in the past to adjust an ID here and there without any issues.

For my own sanity, I tested this in our sandbox account ensuring only "allow override" was checked and NOT "update" (which is right next to it).  I received the same results... now both accounts are being re-numbered.

Steps to reproduce:
1. Setup > Company > Auto-Generated Numbers

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders