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Dashboard result sets slow to load today

edited Dec 3, 2019 3:13PM in General 1 comment

We're still on v2007. 

Most of our users across the country are complaining today that their NetSuite dashboards are slow to refresh and are "freezing" (requiring them to shut down and restart IE/re-login to NetSuite). 

The users may be having issues with multiple result sets on their various dashboards but they've been slow to let me know any specifics.  One dashboard result set that I know is at issue is a saved search of Open Sales Orders that have been routed to (customized field) a certain user group.  I've been able to load it once on the dashboard but am having the same issues with refreshing that others are having. I tried to open the saved search itself (outside of the dashboard) and it was impossible to load as well.  I've cleared my cache and

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