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Links to PDFs not opening in browser

edited Dec 3, 2019 3:13PM in General 2 comments

Here is what I just submitted to support:

When I click the yellow Print button on an Invoice the generated PDF is opened in the browser.  When I click on a PDF attachment on a message or a PDF in the file cabinet the browser tries to download the PDF.  It displays a dialog asking if I want to open or save.  If I click open, the PDF is opened in Acrobat, not in the browser.

Why is this?  Why does NetSuite sometimes serve up a PDF in a way that will be displayed in the browser and sometimes not?

Steve Klett | Senior Developer
NetValue Technology

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