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Letter Template Runtime 424 Error

edited Dec 3, 2019 3:09PM in General

I have a letter template that I added some controls to to make check boxes and dropdown selections.  It works fine in Word, I uploaded and tested in a Customer file only to get the runtime error 424.  I read that this error is  an "object missing" error.  Looking into this error a bit I realized that the names that I called the control boxes had been changed to "ThisDocument" when I "merged" the letter template.  My control boxes had unique names.  So obviously this is why it cannot find the "object".  Why are the names getting changed? 

If I go back to the file cabinet and look at the uploaded document it still showes everthing like I had it originally. 

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