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shipping related issues

edited Dec 3, 2019 3:09PM in General 1 comment

This is the third shipping related issue that we have filed in the last two days.

Our typical workflow:

1.  Click "fulfill" on the SO.
2.  Save with status=picked, shipping method= UPS integrated
3.  Open the fulfillment again when we are ready to create the label
4.  Add packages to fulfillment
5.  Change status of Fulfillment to "packed" and click "save and print label".

Today:

1.  Click "fulfill" on SO.
2.  Save with status=picked, shipping method= UPS integrated
3.  Open the fulfillment again when we are ready to create the label and a package WITH A TRACKING NUMBER already exists!

NOTE: We checked to see if a global shipping preference mysteriously changed, but it hasn't.  It still has "Shipping Label Creation Stage" = "Packed".

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