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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Pmts through Parent Cust. can't use credit cards??
We have the setting enabled 'accept payments through top level customer. We have had this setting on for some time, without much trouble.
However, upon launching credit card processing through Netsuite, we have found that the credit card information on the subcustomer records is not sourced in the 'accept payments' portal.
If we get the credit card numbers unmasked, we considered manually tranferring the information to the parent. Then we found that the credit card information cannot be customized, to add a field stating which subcustomer the card belongs to.
Can someone please help me with a workaround? Support says enhancement of accepting payments via child customers, but that isn't right.
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