Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Security/Privacy issue with online custom forms
We just received a complaint from a customer that they received an order notification for an order they did not place and the Name on the order was someone they never heard of. However the email Address and billing address belonged to him. This is roughly the 5th time that a customer has complained about this exact same scenario. I spent hours looking into trying to figure it out. Netsuite says the only way it could happen is if some accessed the customers account through the customer center.
After searching the forum i found one similar case that was related to an online custom form. So i went back to the customer record and sure enough there it was a custom form submitted at the exact time the customer record changed in system notes.