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Duplicate Detection Not Working

edited Dec 3, 2019 3:04PM in General 2 comments

I have duplicate detection setup to discover based on email (domain only) for companies.  However, lately (since 2009.1 perhaps?) it only seems to discover based on full email.

For example:

   Record 1    info@att.com
   Record 2    dup@att.com
   Record 3    dup@att.com

It will only find the Record 2&3 values as possible duplicates and Record 1 is not listed as a duplicate possibility.

Are any others experiencing these issues?  I filed a case #870970

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