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Followup to blacklist issue

edited Dec 3, 2019 3:00PM in General 2 comments

Beginning on 1.19.10 there was a known issue of NS email being blacklisted by spamhaus.org causing widespread rejection of NS email (in our case invoices are emailed).  This issue seems to have resolved, but I still have one customer who utilizes filtering on their internal mail server which is still causing bounces (see rejection message below).  I had them whitelist domain=netsuite.com, but that didn't work?  I have found a few older posts with NS mail IP address'  but I don't know if those are still valid, or if it would be a likely fix to whitelist by IP?

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