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Email "Sent" metrics

edited Dec 3, 2019 2:58PM in General 3 comments

We did our first NS email marketing campaign last week.  I am trying to make sense of the Sent Mail metrics. Here is our situation

The target group had 2174 email addresses.  The actions listed in the Campaign Response report show

Result -- Queued
Number of records - 2135
Comment - Sent to name@ ...

Result - Sent
Number of records - 1649
Comment - Sent successfully to name@ ...

Result - Failed - Invalid address
Number of records - 39
Comment - none

My questions are
1) why are there 446 records that were queued/sent  but not "sent successfully".  What should I assume about the deliverability of these addresses?

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