Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Shipping estimates not working for free shipping methods

edited Dec 3, 2019 2:55PM in General 2 comments

We currently charge customers a $3.00 handling fee in addition to the real time (or table-based) rates for our different shipping methods. We were planning on launching free shipping at the beginning of the year, with the following three shipping methods:

[LIST=1]
[*]Orders under 13 ounces - USPS First-Class
[*]Orders over 13 ounces - USPS Priority
[*]Orders with only DVDs - USPS Media Mail
[/LIST]
In order to accomplish this, we just setup the first 2 methods using basic shipping method rules and set their display name to the same thing (Standard USPS Shipping). In order to add support for Media Mail (customers cannot be trusted to select this only when applicable!), there is a script that is run when the user submits a new Sales Order that works like this:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders