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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Shipping estimates not working for free shipping methods
We currently charge customers a $3.00 handling fee in addition to the real time (or table-based) rates for our different shipping methods. We were planning on launching free shipping at the beginning of the year, with the following three shipping methods:
[LIST=1]
[*]Orders under 13 ounces - USPS First-Class
[*]Orders over 13 ounces - USPS Priority
[*]Orders with only DVDs - USPS Media Mail
[/LIST]
In order to accomplish this, we just setup the first 2 methods using basic shipping method rules and set their display name to the same thing (Standard USPS Shipping). In order to add support for Media Mail (customers cannot be trusted to select this only when applicable!), there is a script that is run when the user submits a new Sales Order that works like this: