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New Sales Order Auto-fills with Old SO Information
Hey all,
We have one employee here who's having a problem putting in sales orders.
She goes to "Transactions --> Sales --> Enter Sales Order, get the new sales order form. Then she puts in the customer's number.
At this point the new SO autofills with one of the customer's old SO's. Everything fills in - shipping, what was on the order, all the profit fields, the order's status (ex: billed) etc.
We found that by creating the SO from the customer's record this problem is by passed, but creating a new one and then putting in the customer's name messes everything up.
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