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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Spam Reopening Case
Hi all,
We have a case that keeps being reopened by a spambot - somewhere along the line, that particular reply-to address for this one case got on someone's spam list, and it's been reopened 120-some times in the last month or two. It's driving our sales reps nuts (not to mention screwing with their numbers a bit). NS support didn't seem to know how to stop it from reopening the case, or shutting the case permanently, or anything.
Has anyone else run into this? Any suggestions? Thanks!
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