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Very bad behavior in saved search published to tab in Custom Customer Center

edited Dec 3, 2019 2:51PM in General

Hello, I was hoping for some insight into a problem I am having with a custom saved search.

We are using a Custom Center for our dealers (our customers, since we are a distributor).  I wanted them to be able to check new stock inventory numbers easily, so I published a saved search to a custom tab:

Criteria: Inactive = false    Location = New Stock    Account = any of our current product lines.

Results show Item Name, Description, Location Available, and prices.

I enabled appropriate dealer audience, and published this saved search to a tab which shows up in my center.  Clicking on that tab shows me a product search box on the left along with a link to my saved search underneath.  If a user types a product into the saved search box, the query appears to ONLY return items from our webstore.  But if you click on the saved search link before typing the item into the search box, then it appears to execute the correct database query (showing all active items, not just those enabled in webstore).

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