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Locked customization in SuiteDonor bundle

edited Dec 3, 2019 2:51PM in General 3 comments

I'm in the process of configuring a NetSuite instance with the SuiteDonor (DoGoodBetter) bundle.  I'm noticing that I am unable to save any custom fields onto the default forms.  There is a work-around, but has anyone else run into this issue?  If so, what is the reason for this lock down?  Example below.

I created a field named custentity_test_field_andy and displayed it on the Constituent (customer) record under the "Main" subtab.

Saved & applied to forms

Next, customize the default form titled "NOF-Donor Form" to set the new field's Field Group to "primary."  Upon saving I receive the error "Field Already Exists" every time, even though the field does not exist.

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