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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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Handling Tax Code Resets
I wonder if anyone can work out what's causing this:
As we sell food, the rules on VAT/Tax on delivery are complicated. Our default tax codes for Shipping and Handling are 'Z' (non-vatable).
I then have a script that works on every order to split the total shipping charge proportionally between Shipping and Handling (total paid by customer remains the same) and change the VAT code on the Handling element to 'S' (taxable).
It all works fine.
However, when we bill the sales order, either as a cash sale, or invoice, the Handling Tax Code reverts to 'Z' (although the actual charges stay the same). This is resulting in us undercharging customers as no VAT is being applied to a small portion of their shipping.
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