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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

ERROR - System Maintenance Period message

edited Dec 3, 2019 2:50PM in General 7 comments

We are currently experiencing a problem on our website when an item has related items attached to the record.  When we drill down on the item, you get a System Maintenance Period message.  We have reported this to support.  It is defect #221614.  Our case is 1485157.

I've heard this is not an isolated problem.  I very surprised no one else is reporting an issue.

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