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I keep getting this message...

edited Dec 3, 2019 2:50PM in General 5 comments

When I try to enable an online bill pay I get this:

Another entity with the same online billpay name, account and address already exists. Please find and use that entity for online billpay.

Problem is I cannot find what entity they are talking about.  There are no duplicates of that account, no inactives and no other similar vendor names. 

Anyone had this issue before?

Thanks,
Natalie

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