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Browser-Specific Error - Customer Impact

edited Dec 3, 2019 2:50PM in General

Something changed between 4/6/2012 and 6/6/2012 to introduce a page error for Internet Explorer users.

Customers are now unable to submit online sales orders after being able to do so up to at least the 4/6/2012.

The error is reported as a Syntax error in NLUtil.jsp

Ref:

============================
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Timestamp: Thu, 12 Jul 2012 05:18:02 UTC


Message: Syntax error
Line: 1
Char: 115156
Code: 0
URI: https://system.netsuite.com/javascript/NLUtil.jsp__NS_VER=2012.1.0.123&locale=en_AU.nlqs


Message: Syntax error
Line: 1

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