Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Field "Rev. Rec. On Commit" Automatically Clearing on SO Edit??

edited Dec 3, 2019 2:50PM in General 3 comments

Hi all,

I'm hoping someone else can verify the following behaviour.

Here's the use case:
A sales order gets created and attached to a customer record "Anonymous Placeholder Customer".  The field "Rev. Rec. on Commit" gets checked as part of the SO creation process.  Eventually, the customer field gets changed so it's attached to the actual customer.  Here's the problem:  when we change the customer field, the "Rev. Rec. on Commit" checkbox stays checked... but AFTER we save it, the field is cleared (i.e. it appears to clear on some server-side trigger, NOT client side).

This is obviously causing some pretty big headaches for our client.  We are 99% sure that this started happening after the Thursday night release on June 7th.  Has anyone else noticed this behaviour?  I've verified the behaviour in a TSTDRV account as well, so I know it's not account-specific. 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders