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just me - problems logging phone calls

edited Dec 3, 2019 2:49PM in General 2 comments

this is the error message?

we have celigo
we have Netsuite for Outlook
we have five 9



{getDetails=org.mozilla.javascript.InterpretedFunction@24fefe2b, getCause=org.mozilla.javascript.InterpretedFunction@24fefe38, getRootCause=org.mozilla.javascript.InterpretedFunction@24fefe5c, getCode=org.mozilla.javascript.InterpretedFunction@24fefe1e, getUserEvent=org.mozilla.javascript.InterpretedFunction@24fefeaf, getInternalId=org.mozilla.javascript.InterpretedFunction@24fefe90, message=The record type [USERPREFERENCES] is invalid., getNetsuiteStackTrace=org.mozilla.javascript.InterpretedFunction@24fefe69, toJSON=org.mozilla.javascript.InterpretedFunction@24fefec9, setCause=org.mozilla.javascript.InterpretedFunction@24fefe4f, getStackTrace=org.mozilla.javascript.InterpretedFunction@24fefe76, name=INVALID_RCRD_TYPE, lineNumber=see stack trace, toString=org.mozilla.javascript.InterpretedFunction@24fefebc, stack= at Celigo.custom.netsuite.outlook.build.All.js:7638

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