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Quotes that are processed turn to closed right away
Before I try to say this is a problem I am hoping someone has some ideas or can confirm this is not right.
Once a quote is created it is saved and has a status of OPEN showing on the top right corner. Then let’s say the customer proceeds so we click on the SALES ORDER button. Once this is all said and done, I now have quoted that show CLOSED. I do not think this is right, it should show processed.
In the system history it shows the following:
Change - Document Status - Processed - Closed
Unset - Probability - 10 - (BLANK)
0