Discussions
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Missing Orders?
Since last weekend we have a series of missing orders. If you look at the attached screen shot you can see the numbers are no longer sequential and I have no explanation for this:
[CENTER]
[LEFT]Until then sales orders always appeared in strict number order so if you wanted to count the number of orders in a period you simply took the difference between the first and last order with all these missing transactions it is impossible.
I have checked to see if this is a checkout abandonment but the customer would have to first register and then we would have corresponding leads created. It could be a PayPal issue because it is PayPal that creates the account but as we have been using PayPal for years I cannot see what has changed last weekend.