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Chrome Browser: Downloading PDFs from website or email links or email attachments

edited Dec 3, 2019 2:48PM in General 1 comment

We are getting calls from a few anxious customers using Google Chrome who are spooked when downloading...

[LIST]
[*]PDFs from our Netsuite website
[*]PDFs attached in our Netsuite generated emails
[*]PDF links to files on our website in our Netsuite generated emails
[/LIST]

"This type of file can harm your computer. Do you want to keep (filename.pdf) anyway?
This might hurt. Don't say we didn't warn you..."



This is a known symptom when using the Chrome browser:
http://lifehacker.com/5703462/disable-the-this-type-of-file-can-harm-your-computer-message-in-chrome
http://www.ghacks.net/2010/12/01/disable-this-type-of-file-can-harm-your-computer-in-google-chrome/

We usually tell users to (1) read the above articles for some tips that don't really fix this problem or (2) try using Internet Explorer.

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