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Web services - The Dreaded Thursday Night 'Updates'

edited Dec 3, 2019 2:47PM in General

So today (AU - Friday arvo.. USA Thursday 'NS update night') web services failed for us.

I estimate the minimum cost in lost sales approx $10,000.00 (actual sales where a salesperson might have spent time with a client and had goods ready to transact - not potential 'online sales') at least only over a few hours & MANY PISSED OFF CUSTOMERS  STAFF + EVEN MORE GREY HAIR FOR ME

I am talking about customers at our 50 counters at POS in store wanting to make a purchase walking out in frustration - yes thats correct - customers with goods &  payment in hand at a counter walking out in

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